Chatwoot brings email, live chat, WhatsApp, and social messages into one shared inbox — so your team replies faster, and nothing falls through the cracks.
No credit card required · Self-hosted, your data stays yours
Chatwoot is built around one idea: your team should spend time answering people, not switching between apps to find the message.
Every email, chat, and DM lands in one place, with clear assignment so two people never answer the same customer twice.
Canned responses, private notes, and keyboard shortcuts keep first-response time low, even on your busiest day.
See every past ticket, order, and note the moment a conversation opens — no digging through old threads.
Run it on your own infrastructure. Your conversations and customer data never leave servers you control.
Response time, resolution time, and agent load, tracked automatically — no spreadsheets to maintain.
A documented API and webhooks make it straightforward to connect Chatwoot to the rest of your stack.
Link your support email, website widget, and messaging apps — each one lands in the same inbox automatically.
Invite agents, set up teams, and route conversations by topic, language, or workload.
Answer from one screen, leave internal notes for teammates, and close conversations as they're resolved.
Set up your shared inbox in minutes and see every conversation your team is having, in one screen.